ANALYSIS OF GREEN BANKING, DIGITAL INNOVATION, AND CORPORATE SOCIAL RESPONSIBILITY TOWARDS SUSTAINABILITY PERFORMANCE OF SHARIA WITH CUSTOMER SATISFACTION AS A MEDIATION VARIABLE

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Diterbitkan: 2026-08-30
DOI: https://doi.org/10.51476/pmjdbj51
Kata Kunci:
Digital Innovation, CSR , Customer Satisfaction, Green Banking, Sustainability Performance, Islamic Banking.

Isi Artikel Utama

Maritsa Cepti Andini
Universitas Islam Negeri Raden Intan Lampung
Muhammad Iqbal Fasa
Universitas Islam Negeri Raden Intan Lampung

Abstrak

This study aims to analyze the influence of Green Banking, Digital Innovation, and Corporate Social Responsibility (CSR) on the Sustainability Performance of Islamic banking, with Customer Satisfaction as a mediating variable. This research adopts a Systematic Literature Review (SLR) approach by analyzing 29 relevant studies published between 2020 and 2025. Data sources were obtained from reputable international journals indexed in academic database such as Scopus and Google Scholar. The findings indicate that green banking, digital innovation, and CSR each have a significant positive effect on the sustainability performance of islamic banks. Furthermore, customer satisfaction was found to mediate the relationship between these three variables and sustainability performance. This study contributes strategically to the development of islamic banking oriented toward sustainability, digital innovation, and social responsibility

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Vol 9 No 2 (2026): Madani Syari'ah: Jurnal Pemikiran Perbankan Syari'ah

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Artikel ini berlisensiCreative Commons Attribution-ShareAlike 4.0 International License.

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Cara Mengutip

Andini, M. C., & Iqbal Fasa, M. . (2026). ANALYSIS OF GREEN BANKING, DIGITAL INNOVATION, AND CORPORATE SOCIAL RESPONSIBILITY TOWARDS SUSTAINABILITY PERFORMANCE OF SHARIA WITH CUSTOMER SATISFACTION AS A MEDIATION VARIABLE. Madani Syari’ah: Jurnal Pemikiran Perbankan Syariah, 9(2), 100-115. https://doi.org/10.51476/pmjdbj51

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